{"id":1747,"date":"2024-05-06T11:11:10","date_gmt":"2024-05-06T09:11:10","guid":{"rendered":"https:\/\/www.cdrpompe.com\/?page_id=1747"},"modified":"2024-08-13T18:45:13","modified_gmt":"2024-08-13T16:45:13","slug":"kundendienst","status":"publish","type":"page","link":"https:\/\/cdr.shmhosting.com\/de\/servizi-assistenza\/","title":{"rendered":"Dienstleistungen und Unterst\u00fctzung"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6a64a3060e767\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1681744675977 thegem-custom-6a64a3060e7495448 vc_row-has-fill\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6a64a3060e767\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a64a3060ea191263\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a3060ea1a \"><div class=\"wpb_wrapper thegem-custom-6a64a3060ea191263\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6a64a3060ec937871\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h3 style=\"text-align: left; color: ##009fe3;\">Benvenuti al nostro Servizio &amp; Assistenza<\/h3>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a3060ec937871{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a3060ec937871{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a3060ec937871{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a3060ec937871{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6a64a3060edc93241\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<p style=\"text-align: justify;\">Il nostro impegno \u00e8 <strong>soddisfare e superare le vostre esigenze<\/strong>. L\u2019area Servizio &amp; Assistenza \u00e8 progettata per supportarvi in modo completo e personalizzato, dalla selezione del prodotto alla sua manutenzione. Ci impegniamo a garantire un&#8217;esperienza ottimale, <strong>risolvendo rapidamente e efficacemente qualsiasi sfida incontriate<\/strong>. Il vostro successo \u00e8 la nostra priorit\u00e0.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a3060edc93241{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a3060edc93241{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a3060edc93241{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a3060edc93241{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div id=\"vc_row-6a64a3060f356\" class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a64a3060f34e9662\"><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a64a3060f58f9275 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a3060f590 vc_custom_1716978089288\"><div class=\"wpb_wrapper thegem-custom-6a64a3060f58f9275\"><div class=\"vc_btn3-container  bottone-personalizzato vc_btn3-center vc_do_btn\" ><a style=\"background-color:#009fe3; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom vc_btn3-block\" href=\"https:\/\/www.cdrpompe.com\/contatti\/#form-contatti\" title=\"Contatti\">Help Service<\/a><\/div><\/div><\/div><\/div><\/div><div id=\"vc_row-6a64a3060fb29\"  data-vertical_scroll_enable=\"yes\" data-vertical_scroll_speed=\"2\" data-rellax-min-y=\"-40\" data-disable_effects_mobile=\"disable\"  class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a64a3060fb219155 gem-interactions-enabled\"><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a3060fd9a6725 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a3060fd9c vc_custom_1681995251177\"><div class=\"wpb_wrapper thegem-custom-6a64a3060fd9a6725\">\r\n\t\r\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center  vc_custom_1715345523975\" >\r\n\t\t\r\n\t\t<figure class=\"wpb_wrapper vc_figure\">\r\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"2198\" height=\"1465\" src=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"Header Privacy Policy \u2013 CDR Pompe\" title=\"\" srcset=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy.jpg 2198w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy-300x200.jpg 300w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy-1024x683.jpg 1024w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy-768x512.jpg 768w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy-1536x1024.jpg 1536w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2023\/04\/header-privacy-policy-2048x1365.jpg 2048w\" sizes=\"(max-width: 2198px) 100vw, 2198px\" \/><\/div>\r\n\t\t<\/figure>\r\n\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a306105e06935 vc_col-has-fill disable-custom-paggings-mobile\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a306105e2 vc_custom_1682072228069\"><div class=\"wpb_wrapper thegem-custom-6a64a306105e06935\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1716811941382 thegem-vc-text thegem-custom-6a64a306107fa568\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2><strong>Pre-Vendita<\/strong><\/h2>\n<p style=\"text-align: justify;\">Il nostro processo di pre-vendita inizia con un confronto telefonico o in video conferenza, seguito dalla preparazione e finalizzazione dell\u2019offerta. I nostri ingegneri esperti sono infatti a vostra disposizione per analizzare e comprendere le vostre esigenze tecniche che vi permetteranno di identificare il giusto prodotto all\u2019interno del nostro catalogo. In alternativa, grazie alla nostra esperienza, siamo in grado di affiancarti per progettare soluzioni ad hoc e integrazione di componenti secondo le tue esigenze.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a306107fa568{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a306107fa568{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a306107fa568{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a306107fa568{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"vc_btn3-container  bottone-personalizzato vc_btn3-center vc_do_btn\" ><a style=\"background-color:#009fe3; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom vc_btn3-block\" href=\"https:\/\/www.cdrpompe.com\/contatti\/#form-contatti\" title=\"\">Per maggiori informazioni tecniche ed economiche, contattaci<\/a><\/div><\/div><\/div><\/div><\/div><div id=\"pronta-consegna\"  data-vertical_scroll_enable=\"yes\" data-vertical_scroll_speed=\"2\" data-rellax-min-y=\"-120\"  class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a64a30610cbb4044 gem-interactions-enabled\"><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a30610ef25940 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a30610ef4 vc_custom_1681995422219\"><div class=\"wpb_wrapper thegem-custom-6a64a30610ef25940\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1716811989465 thegem-vc-text thegem-custom-6a64a306110a49476\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2><strong>Pronta Consegna<\/strong><\/h2>\n<p style=\"text-align: justify;\">Il nostro servizio di Pronta Consegna (Emergency Stock) assicura la fornitura entro 3-5 giorni lavorativi dei seguenti prodotti:<br \/>\n\u2022 Pompe ad asse nudo e monoblocco complete di motore;<br \/>\n\u2022 Ricambi strategici per manutenzioni ordinarie e straordinarie.<br \/>\nCDR Pompe si distingue come l\u2019unica azienda nel settore delle pompe a trascinamento magnetico a offrire questo servizio esclusivo. Garantiamo consegne rapide di pompe centrifughe, con configurazioni avanzate per pompe a tenuta meccanica (singola e doppia) e pompe a trascinamento magnetico. Le nostre pompe sono disponibili sia in acciaio AISI316 sia con rivestimenti in materiali speciali come PP, ETFE, PVDF e PFA.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a306110a49476{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a306110a49476{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a306110a49476{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a306110a49476{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"vc_btn3-container  bottone-personalizzato vc_btn3-center vc_do_btn\" ><a style=\"background-color:#009fe3; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom vc_btn3-block\" href=\"https:\/\/www.cdrpompe.com\/contatti\/#form-contatti\" title=\"\">Per richieste urgenti, contattaci<\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a3061149c4386 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a3061149e vc_custom_1681995251177\"><div class=\"wpb_wrapper thegem-custom-6a64a3061149c4386\">\r\n\t\r\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center  vc_custom_1716977968358\" >\r\n\t\t\r\n\t\t<figure class=\"wpb_wrapper vc_figure\">\r\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"2426\" height=\"1617\" src=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"Service Pronta Consegna \u2013 CDR Pompe\" title=\"service-pronta-consegna\" srcset=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna.jpg 2426w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna-300x200.jpg 300w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna-1024x683.jpg 1024w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna-768x512.jpg 768w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna-1536x1024.jpg 1536w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/05\/service-pronta-consegna-2048x1365.jpg 2048w\" sizes=\"(max-width: 2426px) 100vw, 2426px\" \/><\/div>\r\n\t\t<\/figure>\r\n\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div id=\"vc_row-6a64a30611b92\"  data-vertical_scroll_enable=\"yes\" data-vertical_scroll_speed=\"2\" data-rellax-min-y=\"-40\" data-disable_effects_mobile=\"disable\"  class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a64a30611b8a9764 gem-interactions-enabled\"><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a30611dbc7842 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a30611dbd vc_custom_1681995251177\"><div class=\"wpb_wrapper thegem-custom-6a64a30611dbc7842\">\r\n\t\r\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center  vc_custom_1722436592027\" >\r\n\t\t\r\n\t\t<figure class=\"wpb_wrapper vc_figure\">\r\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"1600\" height=\"1076\" src=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/07\/post-vendita-2.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"Post Vendita \u2013 CDR Pompe\" title=\"post-vendita-2\" srcset=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/07\/post-vendita-2.jpg 1600w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/07\/post-vendita-2-300x202.jpg 300w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/07\/post-vendita-2-1024x689.jpg 1024w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/07\/post-vendita-2-768x516.jpg 768w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/07\/post-vendita-2-1536x1033.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div>\r\n\t\t<\/figure>\r\n\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a306123cf9478 vc_col-has-fill disable-custom-paggings-mobile\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a306123d1 vc_custom_1682072228069\"><div class=\"wpb_wrapper thegem-custom-6a64a306123cf9478\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1716812021492 thegem-vc-text thegem-custom-6a64a306125901519\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2><strong>Post-Vendita<\/strong><\/h2>\n<p style=\"text-align: justify;\">Ogni pompa prodotta da CDR Pompe viene sottoposta a test rigorosi con acqua e accompagnata da un dettagliato report di collaudo per assicurare le prestazioni attese. Su richiesta, offriamo anche collaudi personalizzati.<br \/>\nIn caso di guasto tecnico, la riparazione tempestiva di una pompa \u00e8 cruciale. Per questo, CDR Pompe offre un servizio rapido di riparazione per minimizzare i tempi di inattivit\u00e0 dell\u2019impianto.<br \/>\nLa manutenzione ordinaria non sar\u00e0 pi\u00f9 un problema con il supporto del nostro personale qualificato. I servizi garantiti includono:<br \/>\n\u2022 Riparazione e manutenzione effettuate nella nostra officina specializzata;<br \/>\n\u2022 Verifica e approvazione di ogni pompa riparata o revisionata dal nostro Ufficio Collaudi, che emette un report dettagliato per prevenire problemi futuri;<br \/>\n\u2022 Consulenza tecnica personalizzata.<br \/>\nCDR Pompe offre un servizio di assistenza completo. Su vostra richiesta, possiamo fornire supporto diretto sul sito durante la fase di avvio dell\u2019impianto.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a306125901519{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a306125901519{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a306125901519{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a306125901519{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"vc_btn3-container  bottone-personalizzato vc_btn3-center vc_do_btn\" ><a style=\"background-color:#009fe3; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom vc_btn3-block\" href=\"https:\/\/www.cdrpompe.com\/contatti\/#form-contatti\" title=\"\">Per ricevere supporto, contattaci<\/a><\/div><\/div><\/div><\/div><\/div><div id=\"vc_row-6a64a30612a44\"  data-vertical_scroll_enable=\"yes\" data-vertical_scroll_speed=\"2\" data-rellax-min-y=\"-120\"  class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a64a30612a3b2142 gem-interactions-enabled\"><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a30612c60908 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a30612c62 vc_custom_1681995422219\"><div class=\"wpb_wrapper thegem-custom-6a64a30612c60908\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1716812055852 thegem-vc-text thegem-custom-6a64a30612e1c7033\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2><strong>Amministrazione<\/strong><\/h2>\n<p style=\"text-align: justify;\">Quando scegliete di allinearvi con il nostro processo di fatturazione o volte verificare i vari contratti in essere, potete essere certi di ricevere un\u2019assistenza tempestiva ed efficace per gestire tutte le vostre esigenze. Il nostro team amministrativo multilingue \u00e8 sempre pronto ad ascoltarvi e a completare la necessaria documentazione per il vostro business.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a30612e1c7033{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a30612e1c7033{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a64a30612e1c7033{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a64a30612e1c7033{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"vc_btn3-container  bottone-personalizzato vc_btn3-center vc_do_btn\" ><a style=\"background-color:#009fe3; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom vc_btn3-block\" href=\"https:\/\/www.cdrpompe.com\/contatti\/#form-contatti\" title=\"\">Per fatture e pagamenti, contattaci<\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 thegem-custom-6a64a306131f11445 vc_col-has-fill\" ><div class=\"vc_column-inner thegem-custom-inner-6a64a306131f2 vc_custom_1681995251177\"><div class=\"wpb_wrapper thegem-custom-6a64a306131f11445\">\r\n\t\r\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center  vc_custom_1715345633094\" >\r\n\t\t\r\n\t\t<figure class=\"wpb_wrapper vc_figure\">\r\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img width=\"2048\" height=\"1363\" src=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/03\/cdr-azienda-04-rev.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"CDR Azienda 04 REV \u2013 CDR Pompe\" title=\"\" srcset=\"https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/03\/cdr-azienda-04-rev.jpg 2048w, https:\/\/cdr.shmhosting.com\/wp-content\/uploads\/2024\/03\/cdr-azienda-04-rev-300x200.jpg 300w, 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